[Resolved]  Reliance Communications — Wrong bill charges for late fee payment.

Address:Gurgaon, Haryana, 122002
Website:www.rcom.co.in/Rcom/personal/internet/overview.html

I had been charged for late fee payment in the month of july 2016 for the month of jun 2016.

I had deposited the bill on 29th jun 2016 at reliance customer care and i had bill of the 29th jun. But they didn't submit it in there server and my landline get disconnected on 07th july. Then i contact the local customer care and then they updated it to there server. But i got the late fee payment charge in the month of july 2016.

I wrote to reliance customer care and the reliance appellate authority but yet didn't get any update.

Regards,
Sachin
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 30, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2016
Reliance Communications Customer Care's response
Dear Sachin,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22893
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information