[Resolved]  Reliance Communications — Wrong Postpaid plan activation and overstated bill

Address: Mumbai City, Maharashtra

I have ported from LOOP to Reliance and had opted for Rs 99 tariff Plan which gave me benefits of 250 mins call, 200 sms and 1 GB of 3G net pack. However I was informed later through a reliance service call that on my number Rs 199 tariff Plan has been activated. I had immediately contacted the customer care to resolve the issue but they were arrogant and were not of any help to me. I also called the Appellate authority of Reliance but after wasting 35-40 mins of my time, they came up with no solution forcing me to accept the 199 plan. They also tried to fool me that the company doesn't offer any such plan and then later made excuses. I was busy during the month and so couldn't register my complaint earlier. I have also received the bill for the month and now even the Bill is shown overstated with some wrong figures which adds up to Rs. 772. Bill Details : Period :[protected] to[protected] Date :27 Dec 2014 Bill No. :[protected] Also I have now. for the sake of it, registered another service request online with Reliance which I highly doubt of being helpful and so I have not waited for any response for the request before registering this complaint. Service Request ID :[protected]. I want my plan to be Rs 99 Plan also the Bill be restated accordingly. I request to please look into the matter and redress my grievance at the earliest.