Reliance Digital Complaints & Reviews

I bought refrigerator of whirlpool from reliance digital which is in warranty, and getting issue in freezer now i get information that reliance digital is responsible for all services and repair and they are not able to got solve my problem from last one and half month and if it's take one more month than my warranty will be expire. I have done minimum 15 complaint in reliance digital rescue.

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Order No: RDF25355134
Ordered Item: ILIFE V80 Dry & Wet with Path Navigation & AntiStuck Sensors Automatic Vacuum Cleaner
Order Placed: 18 Jan 2022
Total Order Value: ₹20, 707

Order was never delivered and was eventually cancelled by Reliance Digital citing technical reasons. I am yet to get a refund despite follow up with customer support, Reliance Digital CEO, Customer Support Head, and Twitter.

I am placed on indefinite wait without confirming the date by when I will expect the money to be refunded.

I demand Reliance Digital to to refund the money at the earliest.

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I was bought a LED TV in reliance digital on 3rd jan 2022 it was received as defects brand was approved for replacement on 18th jan 2022 but still replacement is not happen.. Many times I have escalated to customer care but they not willing to solve My issue My order id is RDF23995216

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Address: India, Online

I made a payment of RS 1999/- to Reliance Digital on the 12th of Dec 2021 for wireless earphones. The product got canceled from their end, stating that it was out of stock. Upon inquiring about the refund, they assured me that I would receive my refund in 10 working days. It's been more than a month. I have called them a billion times and have run several errands to my bank to check if the refund is credited to my account, but there is still no success; this company is famous for cheating customers and not giving back their refunds, and I am afraid I am another addition to the list of customers they have cheated and looted.

Reliance order no: RDF22976162
Reference Number WHD[protected]
ARN Number[protected]

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Address: Aria Mall Gurgaon, Gurgaon, Haryana

Hi i am neeraj speaking from area mall gurgaon sector 69 here i bought washing machine and it was 6:30kg of lg told me something so that mi9 cost but here i am deducting a bit more here my here But I went to talk again there is a list there Dheeraj Kumar and Rahul both of them talked so rudely and did not give any information this much.

Right now what should I do with this working machine, it is going very wrong, I was not expecting this from Reliance How is this happening and this Dheeraj Kumar who is a very rude person and something should be done about it, in this way no customer will come to Reliance.

Feb 11, 2022

Complaint marked as Resolved

Nothing else yet

Reliance Digital customer support has been notified about the posted complaint.

Feb 11, 2022

Updated by Nirajhome Nothing else

Feb 11, 2022

Updated by Nirajhome Not solved my problem

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I have purchased a whirlpool Refrigerator last year from Reliance Digital and it is still in warranty. I have registered a complain on 26th Jan and from there on 3 Mechanics have been sent by Reliance digital but every one of them is saying that your fridge has some damaged parts which needs to be replaced and it would take 5-6 days to get the parts. They are trying to delay the process because my 1 year warranty is about to end on near about 16 Feb and the fridge has manufacturing issues, the only solution is to replace the fridge itself which they are trying to delay. Registered complaints to Reliance digital in every way possible. Trying tweeting on Twitter, mailed them, even dm on Twitter but still not even a single call I have received from their team.

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Address: METRO MALL,KALYAN

Purchased a gas stove on 06.02, 2022 at store .after making bill the item was not available at their inventory. Tried to hand over the defective display unit.

Left the store without getting the items and it was promised to delivered at my add. Still waiting to get the item.

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Address: P-11 gali no 2, Bihari colony shahdara

Broken order aaya h return p dala to vo khe rhe h ki order broken h ye return nhi hoga

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Reliance digital is an absolutely fraudulent company. The worst to get services from with a horrible customer care department.

My order number is RDF25189017.

I purchased a MacBook Air worth 85k from reliance digital. Those crooks sent me a defective laptop. They made me go to an apple store to get a DOA which is horrible. After all the running around my laptop was returned on the 23rd. Till this date I have not received a refund. I have spoken to 20 different executive and all of them give me a different timeline. They keep lying and keep delaying my payment by adding more and more time.

They are absolutely disgusting and are daytime robbers.
I would recommend never buying anything from these crooks.

I want my refund for the money you stole, reliance.

Reliance Digital customer support has been notified about the posted complaint.

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N

nikhil9898

from Delhi, Delhi

Mar 30, 2022

RELIANCE DIGITAL IS A COMPLETELY BOGUS COMPANY. I ORDERED A PHONE WORTH 60990 RS ON 15TH MARCH (order id -RDF[protected] . I cancelled the order same day as it was showing a long delivery time even when i ordered for same day delivery. as per compnay policy i must have received back refund in 5 days max, which to this date 30/3/2022 i have not received . i have made over 50 calls to CUSTOMER care and all of the trasined corrupt ### and lying to refund money as and when their system will approve. i have also sent e-mail to all deparments of ril and even ceo (BM.[protected]@ril.com) but all i get a reply saying that we will look into the matter. they are completely fraud only trying to loot common people . Never get into traps of online buying as all these companies are ready to loot you at any moment. i hope my loss of 61000rs will save money of many of others. ### chutiya company. filing case into cyber fraud now. I hope someday these ### will return my money out of shame.

Refund Fraud - Comment #3978970 - Image #0

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Cancelled order refund not proccessed after 20 days. I have booked a bpl hair straitner from reliance digital website on 16/01/2022. After 2 days on 18 th January, i cancelled the order due to delay in processing my shipping. At the time of order i have paid rs. 249 as the product price. Now, still today i have not get any refund. Its been completed 21 days. When i am contacting them they says, your request is in progress. My order id is:-RDF24791827.

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Service request number : [protected]
order number : RDF25759956

The TV (hisense 43a71f) which was delivered to me on 24th January 2022 is defective. I request you to please replace the unit with a new one as it is still under 1 month replacement warranty or atleast repair the TV and replace its faulty panel. I’ve been under a lot if stress due to this TV and if my complaint is not taken seriously, I’ll be filing a complaint in the consumer court.

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I am Shone ordered a HP pavilion laptop on 26th January 22 and till today I haven't received anything and no response from customer care Do needful action please.

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Feb 05, 2022

Updated by [email protected] No answer from customer care

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Address: House number 20,Bank road vindhvasini nagar Bank road Gorakhpur Uttar Pradesh_273001

My shipment not Dealivered to me, Reliance digital say, your shipment Dealivered, I completed to coustomer care, but not any help me, they say your product Dealivered bu me please help me

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Its been a week since I ordered my Laptop in reliance digital and yet my product is not yet left the seller destination and its been 7 days like. Please cancel order and refund immediately and if i lost cashback offer on my card due to this purchase (7000 INR) IT WILL BE PAID BY YOU as its your issue, and I have a business to do and this delay caused me loss and even I'm not able to avail insurance from other providers as per their policy the product must be 15 or less old purchase in this case if my order not cancelled you shall provide free insurance at no extra cost

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As I ordered dell laptop on 29/01/22 it says that your delivery will be on 6/2/22 till now it is not shipped thus I cancelled my order today and made email to the company about the refund.They said it will take 3-5days to refund .My order no is RDF26823577 .so please kindly provide my refund without fail.

Feb 9, 2022

Complaint marked as Resolved

They refunded with in 3days

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S

sekar shankar

Feb 10, 2022

My TV The remote did not work I need a new remote This remote is not available anywhere Please help me

Refund of money to my account - Comment #3955908 - Image #0

Refund of money to my account - Comment #3955908 - Image #1

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Address: Reliance digital Plot No 39/4 E, Ground Floor, Maithili Signate, Vashi Sector 30a, Navi Mumbai - 400703 (Opposite Vashi Railway Station, Besides BSEL

I purchased an mobile from Reliance Digital on 29 july 2021. They offered us 2000 cash back with SBI credit card payment.
We paid with SBI credit card. They made the transaction at their end and assured us to
credit the cash back within 90 days.

Even after 6 months when we did not received cash back I raised a ticket and send a mail.

One guy from reliance digital today message me and informed that transaction was done with FBB SBI CREDIT CARD so I am not eligible for cash back.
When I went to buy mobile at Reliance Digital, they offered me cash back of 2000 that is why I made a deal. Now, they are saying you are not eligible for cashback.think i am not alone they are doing this practice with all the customer .they are making fool to the customer in the name of cashback.it should be raised in the court legaly.

My mobile number -[protected]
Name -Meet thakkar...

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Address: Reliance digital Plot No 39/4 E, Ground Floor, Maithili Signate, Vashi Sector 30a, Navi Mumbai - 400703 (Opposite Vashi Railway Station, Besides BSEL

I purchased an mobile from Reliance Digital on 29 july 2021. They offered us 2000 cash back with SBI credit card payment.
We paid with SBI credit card. They made the transaction at their end and assured us to
credit the cash back within 90 days.

Even after 6 months when we did not received cash back I raised a ticket and send a mail.

One guy from reliance digital today message me and informed that transaction was done with FBB SBI CREDIT CARD so I am not eligible for cash back.
When I went to buy mobile at Reliance Digital, they offered me cash back of 2000 that is why I made a deal. Now, they are saying you are not eligible for cashback.think i am not alone they are doing this practice with all the customer .they are making fool to the customer in the name of cashback.it should be raised in the court legaly.

My mobile number -[protected]
Name -Meet thakkar..

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Order ID: RDF26938894.

I ordered a Hi-sense TV on 31- January and it was was supposed to get delivered on 1- February. This order was to be gifted on the marriage day on 1-February. Called up toll free number numerous times raised complaints sent emails. nothing worked out and none of the Reliance reps ever reached out to me as a courtesy. after chasing so much and since there was no tracking info. pulled up ware house address and picked up the Product myself today from the warehouse at Hyderabad Location near to some village it was. i wasted 2 days of my time and fuel to go and pick up the product. looking for a compensation for wasting my time and spending money on fuel to pick up the product. request you to look into this and revert back at the earliest.

email ID: mohammed.[protected]@outlook.com

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Address: 3556-D, SECOND FLOOR, STREET NUMBER - 8,, REGAR PURA, KAROL BAGH, REGAR PURA, KAROL BAGH

Bought pigeon cattle on 21 January 2022 and got that on 25 January 2022 and register complaint of non working product, same day. Today 4/2/22 and no response from reliance digital. Please look this matter.

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I booked a printer through reliance digital website which was insta delivery/3 hours & made a payment through upi on 31st Jan evening...till its has been 3days product not delivered, invoice made on 1st Feb & same day got deliver agent number but he is saying he don't have product with him to deliver...customer care excutives don't have single informations abouts they just say to wait complaint has been raised...below msg FYR

Dear Preetham, We will be delivering your Order RDF26943942 via INSTA Delivery (less than 3 hours). Please check your email for further details. Reliance Digital received 1st Feb 11am

Your order #RDF26943942 is allocated to Grab Rider Santosh P-[protected]. Please use OTP xxxx. Track your order on https://t.grab.in/?dwHGDh -Grab

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Reliance Digital Complaints & Reviews

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Reliance Digital reviews & complaints page 38

Whirlpool refrigerator not getting cooling in freezer

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Non refund of payment on undelivered/cancelled order

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Product Replacement

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I have not yet received my refund

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Washing machine emi changed information wrong

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Pending Complaints no Action taken

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Purchased item at store not delivered

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Marvel reconnect iron man wireless bluetooth earphone

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Refund Fraud

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Cancelled order refund not processed after 20 days.

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Defective television

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Non delivery of ordered item.

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My shipment not Delivered to me

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Delay in delivery and bad support

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Refund of money to my account

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Cashback nord 2 mobile

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Cashback mobile phone

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Delivery Delayed/ Order ID: RDF26938894

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Pigeon cattle not replaced for ten days

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Product not delivered/insta delivery

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