| Address: Reliance Digital, Katraj, Pune, |
I have booked Samsung TV on 7th Nov 2020 of worth 1.31 lack. On 8th Nov Morning, I went to Reliance Digital to cancel my order as I want to switch to Sony brand. They have asked me to not take delivery of the product and it will get cancelled. Once order is cancelled, you can order the Sony TV. Now on 10th Nov, they are telling me the order will not get cancelled and we can't refund you. They are offering me the coupons of the same price or asking me to purchase TV of higher price. This is a big fraud activity they are doing. So now I have purchase a TV from them of higher price or take their coupon and purchase products in that price. and also by this I will not be eligible to any cashback offer I might be getting for new TV.
Also, the goodies which I was supposed to get with Samsung TV are also now with them and it's all priced on my card.
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I have already paid an EMI on my card and my next credit statement will generate soon and might be needed to pay another EMI for the item which I had already return.
Pathetic Service from Reliance Store.
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