Reliance Industries — Mobile phone

Address: Bijnor, Uttar Pradesh, 246761

Website: www.jio.com

I bought new 4g connection which they have launched for which i had to buy their hand set costed 13000 because their simcard was not functional in any other hand set. And the connection cost was free with it. But i am not able to use it as there is no network at my workplace and my home about which i confirmed before buying and they confirmed that there won't be any such problem. Moreover my shop is in the main market and my home is in the heart of the town where there is no such problems with other service providers. Also on complaining they kept my phone for 2days after which i didn't get any result and i ve returned my phone again. But they have refused to refund my money. Kindly help