[Resolved] Reliance — Postpaid bill

rohit5239

from Mumbai, Maharashtra

Mar 21, 2016

Address: Mumbai City, Maharashtra, 400078

Website: www.rcom.co.in

Hello i am rohit,
I have used Reliance dongal till sep 15 and paid all the remaining payments and requested to close the connection.
But at the time of closure call I have got option saying that you can keep your connection in safe custody, which will pause everything and you can start again it whenever you want .
Again my fault, I have shown loyalty to the company and chosen to keep it in safe custody mode.

But I got bill again after 4 months .I am really shocked of it.
I have not used single bit of data .
Phone no :[protected]
Email :[protected]@gmail.com

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Aug 8, 2021

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 21, 2016

Verified Support

Dear Rohit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 23, 2016

Verified Support

Dear Rohit,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Cheers,
Reliance Communications