[Resolved] Reliance — Reliance data card

sharmilasathish

Address:

Chennai, Tamil Nadu, 600034

I had purchased the datacard from Reliance [protected]
only in the month of June 2016 and have been paying the bill well within the due date however last two months I had not used the datacard because they immigrated to 4G, they insisted in buying a new instrument, now only I bought for Rs.2500 now they are forcing the customer to upgrade and forcing us to buy the new instrument.

It is no where logical, I didnt use since then they are keep charging me the monthly rental for the datacard not used and sending messages threatening legal actions will be taken.

I needed justice for a customer who has not defaulted so far harassing like this

Was this information helpful?

No (0)

Yes (0)

Oct 14, 2016

Complaint marked as Resolved

No resolution has been provided, I keep getting harassment messages stating legal actions will be taken, I dont understand how they threaten customer without any resolution. How can I make payment for the data card which I have not used?????????????????????????????? I have never come across such bad services in my life time.

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2016

Reliance Communications Customer Care's response Dear Sharmila,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Oct 03, 2016

Updated by sharmilasathish Thanks for your revert, I trust the issue is resolved, I firmly object the way the customer harassment. You may reach me at [protected]

Thanks & regards,
Sharmila

Oct 14, 2016

Updated by sharmilasathish Issue still not resolved and I keep getting harassment messages, how can I make payment for non usage of data card, Reliance is not customer friendly they are keen in only money no service provided.