[Resolved]  Reliance Retail — Harassment

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Mr.Mukesh Ambani,

I would like apprise that I am your loyal customer since 2007 and today I got treated very badly in your Greater Noida Reliance Retail show room.I purchased items worth Rs.1398 at around 2.56pm.After billing I was stopped at security and told that I have taken one extra oil packet.My reply to the security person was I put the material what was billed in the trolly.But they took me to the backward of your store and treated me as if I am shoplifter despite of I clarified my point.I was threatened that I will be booked.I told them then lets call police and letter they agreed to patch up the case and allow me leave.

My only contention was when counter girl name Ms.Sakshi came to know that one oil packet which was not kept at counter for billing, She could have told me at that right moment but instead of that I was treated like a thief and harassed unnecessarily.

This is very sad affair and I want a written apology from your Store people and refrain from such harassment in future.

Awaiting response from your end and request you instruct your people not indulge in such activity.


Sachindra Nath Patnaik
[protected]