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Reliance Industries Complaints & Reviews

1.3
Updated: Dec 11, 2025
Complaints 627
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Reliance Industries reviews & complaints page 14

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G
guptapratiksha
from Gurgaon, Haryana
Nov 12, 2018
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Address: Bhopal, Madhya Pradesh, 462026

Dear team,

Regret to inform, till now i didn't receive any update as well as my product delivery information.

I really had bad and worst experience shopping with reliance

I have lots of disappointment with you as mentioned below:

1. As message received for delivery of product on 06/11/18 in between 10:00 hrs to 22:00hrs (Image attached) till now i am approaching to all but no one responding correct answer whether customer care, store incharge or area sales manager.

2. Customere care gave me wrong number of store from where i purchased the product i. E. [protected] (Neerupama complex) where i called n number of times and spoil my time by calling.

3. Customer care persons are not educated and well known to the process as they provided me information for the movement of my product afterwards which make me impatience and tensed about the product not delivered.

Request you to kindly transfer back my money in my axis bank account as now i am not interest to take samsung refrigerator 345l 5 in 1 as you spoiled my diwali and my surprise for my family.

Highly disappointed by the service and response with reliance. Never ever going to shop anything from here.
Reliance Industries customer support has been notified about the posted complaint.
Nov 14, 2018
Updated by guptapratiksha
I want justice as I got mental torture, misguide and miscommunication by reliance customer care.
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    A
    amit2056
    from Veraval, Gujarat
    Nov 10, 2018
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    Address: Vadodara, Gujarat, 390016
    Website: Www.relianceretail.com

    Today i visited your reliance mall at vadodara. Where i purchased vicco turmuric cream. Your store charged me more than mrp through bill no. 165 dt. 10/11/18 tax invoice #[protected] vico turmuric cteam charged more than mrp. Also your cashiar has not returned me balance amount. I told him to call store manager but he refused to call him. If
    I will not get any positive response, i shall go to consumer forum.
    +1 photos
    Reliance Industries customer support has been notified about the posted complaint.
    Yesterday night the reliance retail limited deducted 1690 rupee in my kotak mahindra bank indore account.i just wanted my refund my money as soon as possible

    wrong billing charged more than mrp - Comment #3272183 - Image #0
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      R
      rbmanseta
      from Ahmedabad, Gujarat
      Nov 9, 2018
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      Address: 380006

      Sir,
      my relience manualy card no. [protected] in which there are some pointbalance but card missplaced as per instruction of your relience store i have tried for new card at relience jwelss but at relience jwewless consert persion said that manualy card stoped by commpany you tried to credit point in your mobil as per his guidline i have contect your customer care no. [protected] & [protected] on this no miss. Nellofer sujjest to go for card at relience digital
      it is my humbel request to credit my point of card no. [protected] to my mobile no.[protected]
      thanks
      ramesh manseta ahmedabad [protected]
      Reliance Industries customer support has been notified about the posted complaint.
      Please advise me the procedure of obtaining duplicate share certificate of Reliance Industries.

      2. Procedures for Correction on name of the 2nd holder on the share certificate ?

      Please advise me regarding the above-mentioned query and it's resolution.
      Regards,
      K. A. Khan
      Darbhanga (Bihar)
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        A
        ankush banerjee
        from Kolkata, West Bengal
        Nov 8, 2018
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        Address: Howrah, West Bengal, 711316

        Dear sirs,
        Against my purchase vide bill number 8278/5 dated 21/09/2018 through reliance retail limited, ground & first floor, 32, jagat banerjee ghat road, howrah-711102 (Wb), i was entitled to get the free assured gift (5l pressure cooker) but the same was not given due to non-availability (One due slip has been given). I was assured to be contacted as soon as it is made available.
        But till date neither any call has been received from their end nor they can be contacted (In the given number [protected]).
        Kindly take immediate action to resolve the issue.
        Regards,
        Ankush banerjee
        [protected]@yahoo.co.in
        Reliance Industries customer support has been notified about the posted complaint.
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          K
          Khurshid Ahmad Khan
          from Jamshedpur, Jharkhand
          Nov 1, 2018
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          Please advise me the procedure of obtaining duplicate share certificate of reliance industries.

          2. Procedures for correction on name of the 2nd holder on the share certificate?

          Please advise me regarding the above-mentioned query and it's resolution.

          Please provide me the mail address and correspondence address of the registrar of the reliance industries ltd for my needful.

          Regards,
          K. A. Khan
          Darbhanga (Bihar)
          Reliance Industries customer support has been notified about the posted complaint.
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            P
            Puneit Scharma
            from Noida, Uttar Pradesh
            Oct 25, 2018
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            Address: Agra, Uttar Pradesh

            This is puneit sharma from agra, acfually for a few days ago i purchased some clothes from reliance mall, sanjay place, agra and i purchase two shirt almost same color, at there me and my wife met a sales execitive his named is amit aftr few days later i wanted to discuss about the shirts so when i talk to amit on call his talking like a rubbish, his communication is very bad. So mera ap logo se yehi rqst hai plz ap ese bande q hire krte ho jinko baat krne ki bhi tameez nhi hoti even vo off par hote hai... This is totally disguisting, not acceptable
            Reliance Industries customer support has been notified about the posted complaint.
            I m working for reliance fresh from last 1.5 years .I am not get my payslip for the last month due to store close.kindly provide the same urgently.
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              H
              handaveekay
              from Patiala, Punjab
              Oct 22, 2018
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              Address: 147003

              Sir,
              I despatched original certificates of reliance ind. And other sister compnies for correction of name as well as address at karvy computershare, hyderabad
              By india post regd. Receipt no rp[protected]in dated 5.9.18
              But there is no information from hyderabad despite my 3 mails sent to [protected]@karvy.com
              Folio no[protected]
              [protected] [protected]Total 12certificates)
              Pl. Intimate status update
              Vinod kumar handa/usha rani, h no 1114, st no11, gurbux colony, patiala (Pb) 147003 mob [protected]
              Reliance Industries customer support has been notified about the posted complaint.
              Dear team,
              Ur food vry worest... See attached images

              share certificates in original for name and address correction - Comment #3252045 - Image #0
              share certificates in original for name and address correction - Comment #3252045 - Image #1
              share certificates in original for name and address correction - Comment #3252045 - Image #2
              Madala balajee's reply, Oct 25, 2018
              Dear reliance team,
              I hope ur company is...very well...good and Exlent but...now not good reason is ur food very worest pls see attached documents
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                C
                Clyde88
                from Mumbai, Maharashtra
                Oct 15, 2018
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                Address: 400102
                Website: www.jio.com

                My name is Clyde Dcruz and i had given my porting request from airtel postpaid no to Jio postpaid connection on August 2nd 2018 at jio store at chakala andheri east and i had payed the security deposit around 349 which got rejected because 90 days was not completed. Thereafter i again gave a porting request from a different agent after completion of 90 days and again i payed rs 349 which got approved and i am using the number.

                So now the amount which i payed earlier which got rejected, till now i dint received it.
                They told me that it will be refunded within 45 days...so i waited for 45 days then after they told me to write a email at [protected]@jio.com, so they told me that it will be refunded within 60 days by cheque...so i waited for 80 days till now i dint receive it in my account.

                So today i visited the same Jio store where i had a word with the manager Anil and now again he is saying that it will take more 60 days for the amount to be refunded.

                This is the mobile no of the store guy:
                Ashutosh
                [protected]

                I am so frustrated with these people as they just giving false promise and not valuing the customers i almost waited for 80 days, which is too long and by the way no where on the jio website it is mentioned that the refunds policy takes 60 days.

                They are just fooling and cheating the customers which is shame on Reliance.

                Kindly look into this matter as i have also attached the bill
                My mobile no is [protected]
                +1 photos
                Reliance Industries customer support has been notified about the posted complaint.
                Oct 24, 2018
                Updated by Clyde88
                Kindly update on the above the post and its more than a week.
                Oct 29, 2018
                Updated by Clyde88
                Kindly update on the above the post and its more than a week...i have not received any update from 16 October.

                Help me to resolve this issue
                Please give me the details of dividend amount year wise from 2009-10.
                Client Name : Devendra Kumar Singh
                Client ID : [protected] (SHCIL)
                Contact No. [protected]
                Email ID : [protected]@yahoo.com
                It is required in filling IEPF Form No. 5.
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                  V
                  Vijayalakshmi Tummapudi
                  from Bengaluru, Karnataka
                  Oct 13, 2018
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                  I have several shares and debentures purchased by my family in 1994. I noticed that this company is now merged with reliance industries. Please let me know the procedure to update the certificates and would also like to know the current financial status.
                  Among my family members, my father is no more. Please let me know the procedure to transfer his certificates to survivor. Lot ot dividend would have gone unclaimed. Please also share the procedure to claim the dividends

                  Thanks
                  Vijayalakshmi
                  Reliance Industries customer support has been notified about the posted complaint.
                  Dear Sir,

                  I have reliance retail for more than 1 year Now the company people are not allowing me to draw my pf amount as company has trust account they are behaving like we are begging in front of them it is not the way to behave ... government should convert these trust accounts to normal accounts
                  I have physical shares of rel petroleum deventures purchases in 1994 which was converted to other rel companies. Now to whom should approach for electronic form conversion.. provide me for contact no. for guidence.
                  From, Rk pandey
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                    S
                    shrenil
                    from Mumbai, Maharashtra
                    Oct 12, 2018
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                    Address: Thane, Maharashtra, 421501
                    Website: relianceindustriesltdindiaforms.formstack.com/forms/rilform

                    I got a call and msg from ril hr team thru times jobs to fill online form giving
                    All details.
                    The person sent me a link to fill the form by making payment of rs. 20/ for
                    Which i agreed and told i will pay thru internet banking
                    But to my surprise in that form only visa debit card it accepting
                    By giving full details of card like account name, number, date of expiry
                    Cvv number and debit card pin

                    Is it not cheating to take my money from my account and to give false
                    Promise of giving jobs

                    Take immediate action against these people who wants to cheat people by saying they will give jobs

                    Mobile no. [protected]
                    Reliance Industries customer support has been notified about the posted complaint.
                    We will spread this case on social media post it here
                    https://m.facebook.com/fraudjobscomplaint
                    Reliance company me job dilane ke name se payment apne account me dalawa rahe hai aapki company ke name se add de rakha hai aap ki company ka name kharab kar rahe hai so please action lekar apna naam our berozgar ka paisa bachaye thank you so much
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                      T
                      THIRUNAVUKARASU S
                      from Kodumudi, Tamil Nadu
                      Oct 9, 2018
                      Resolved
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                      Resolved

                      Address: Agra, Uttar Pradesh, 282002
                      Website: relianceretail.com

                      I purchased wd hard disk on address: wazirpura rd, opposite to wazirpura, sanjay place, civil lines, agra, uttar pradesh 282002, & date was 4-jun-2016, time-20.57.28. Now i am trying to claim a warranty in wd support they are saying like this — (Our records indicate the build date of your drive was 18-sep-2014 and your purchase date was 4-jun-2016. Due to the large gap in time, additional verification (E. G., written confirmation from your place of purchase that the product was sold to you as new) is needed to validate your warranty service request.).

                      I purchased 4-jun-2016 so warranty should start from this time only.
                      I cant expert like this from reliance store. Kindly do the needful.
                      Dec 10, 2021
                      Complaint marked as Resolved 
                      Provided new Hard disk.
                      Reliance Industries customer support has been notified about the posted complaint.
                      Dec 10, 2021
                      Updated by THIRUNAVUKARASU S
                      resolved
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                        A
                        ankit 219
                        from Musafirkhana, Uttar Pradesh
                        Oct 8, 2018
                        Resolved
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                        Resolved

                        Dear sir,

                        I ankit agarwal folio no[protected] hav sent my securities for change of name to karvy. They hav rejected my securities but i hav not recd. My securities back and i am not receiving any response from karvy. It's been 1 month since i hav sent my securities.

                        Kindly look into the matter.
                        And despatch us our securities. They are 52 shares.

                        Thanking you,
                        Ankit agarwal
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Reliance Industries customer support has been notified about the posted complaint.
                        Washing machine
                        Reconnect 8.0 kg SATT WM-RHSWG8002
                        Not working till purchasing date 13.08.2018
                        Dear Valued Customer,  

                        Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                        At Your Service,  
                        Reliance Digital
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                          V
                          VickyRP
                          from Pune, Maharashtra
                          Oct 2, 2018
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                          Address: Mumbai City, Maharashtra, 400086

                          I brought air conditioners from the reliance retail limited store at ghatkopar mumbai.. And whatever the sales person committed is not followed.. As per his commitment installation will be free of cost but he is now asking money for all the materials, 24 hour time gaurantee was given but it was not followed, even instruments were not brought.. My customer id 60410210.. Please resolve this...
                          Reliance Industries customer support has been notified about the posted complaint.
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                            vmshanky
                            from Darbhanga, Bihar
                            Sep 30, 2018
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                            Address: Ranchi, Jharkhand, 834001

                            I bought an hp ink cartriage 678 costs rs 685, from reliance retail sandhya towers purulia road, ps lalpur, ranchi, jharkhand.
                            When i put it in my printer it showed error damaged product message.
                            I visited the customer care but they didn't do anything just recorded my complaint and told me that cartiage is fine your printer might have fault bt my old cartriage is still working and whenever i put my this new purchased cartriage it again shows error message. So this implies that the cartriage is defective. I want action to be taken, i want my refund.
                            +1 photos
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                              KS Khaira
                              from Raebareli, Uttar Pradesh
                              Sep 29, 2018
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                              Address: Ludhiana, Punjab, 141012

                              The billing system is a total fraud, they don’t display the billing amount to customer and when checked the discount displayed on the shelves is not the same as credited to the bill. On confrontation regarding the issue the manager ‘parnav’ misbehaves and throws abuses at the customer for catching this bluff. Absolutely disappointing experience... Complete lack of honesty and transparency but an attitude full of arrogance of the staff.
                              Reliance Industries customer support has been notified about the posted complaint.
                              A complaint was given for repairs of convention micro wave oven model no GMX 20 CA5 MLZ and the representative came and took the oven saying that he has to check and send it for repairs and till date almost 90 days have passed and no information about the product.
                              Regarding folio No 73882559

                              letter date 08 August 2018

                              letter attached below

                              contact on my email ID

                              [protected]@gamil.com

                              Mobile No [protected]

                              bluffing the customers with wrong pricing - Comment #3234884 - Image #0
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                                T
                                Trupti Karekar Narvekar
                                from Mumbai, Maharashtra
                                Sep 24, 2018
                                Resolved
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                                Address: Mumbai City, Maharashtra, 400103

                                I have purchased whirlpool 7.2kg fully aut tl ul72hs washing machine from reliance digital store mumbai borivali west. From the day one im having issues with product.

                                In last month i. E. August 2018, i have raised the complaint about washing machine not working. Complaint no is [protected] & [protected]. Two times reliance resq engineer is coming and repairing the washing machine and its working on temporary basis.

                                Today also my washing machine not working and i have registered the complaint at resq complaint no is [protected]

                                Im really fed up with such product and reliance digital service, reliance technician team and they are unable to find solution for this issue.

                                "please think 1000 times before you purchase any product from reliance digital and dont pay extra for resq service."
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Reliance Industries customer support has been notified about the posted complaint.
                                Sep 25, 2018
                                Updated by Trupti Karekar Narvekar
                                You are telling "Dear Valued Customer" and you don't care even about your customer as you don't have customer details.. The complaint is already register since yesterday and no one is contacting us were all details are available. You don't care the value of customer and his money which they are giving for service.

                                Really worst service.
                                Dear Valued Customer,  

                                Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                                At Your Service,  
                                Reliance Digital
                                I too would say never buy a product from reliance didgital worse service and worse sales person who dont have knowledge of products and customer have to suffer we are facing problems from last 1 month but the realince dont care they do admit its sales person fault but they cant help. As they made their sale let the customer suffer.
                                Never buy products from reliance digital worthless
                                Dear Trupti,

                                We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

                                Regards,
                                Whirlpool Support.
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                                  rajagopalancv
                                  from Hyderabad, Telangana
                                  Sep 23, 2018
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                                  Of late, I find inferior quality of fruits are being kept for sale at your shop at Sai Brundavan Mansion at Malkajgiri, especially, Water Melon. Today I purchased 1 No. weighing 4.595 Kgs @ Rs.25/- per kg vide Bill No.72 dated 23.09.2018, which was of very poor quality. Moreover, almost all the watermelons on display were of tender in nature. A photo of the interior section of the fruit is enclosed for your reference. It is hoped that you give more attention on fruits as Reliance was found to be the last resort for the same.
                                  +1 photos
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                                    ravikt24
                                    from Noida, Uttar Pradesh
                                    Sep 22, 2018
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                    Service no. [protected]
                                    Cin no: u01100mh1999plc120563

                                    I bought a refrigerator from reliance store, logix mall, noida. I shortlisted white fridge amongst 2 colors, white and silver. I paid the money after some scheme etc they told.

                                    I was surprised to see the delivery of 'silver fridge' after return from my 2 day tour wherein i close on the white option.

                                    I am not using the fridge as was told by the call centre where i escalated the issue but since then there is no response/action.

                                    Donno what to do
                                    Reliance Industries customer support has been notified about the posted complaint.
                                    Let me know the how to redeem this warrant.m y mother has expire on 8nov 2010 . I am a legal varisan plz contact me earliest and resolve my problem .

                                    With regards
                                    Harsh Kumar
                                    M no [protected]
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                                      Rengarajan Venugopalan
                                      from Chennai, Tamil Nadu
                                      Sep 21, 2018
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                                      Address: Madurai, Tamil Nadu, 625020
                                      Website: www.relianceretail.com

                                      Id: 60209986;

                                      Payment ref no:[protected];

                                      Tax invoice no: [protected], dt.12/08/2018 for rs.26, 900/-

                                      In the name of rengarajan. V

                                      product (Samsung ww80j4213kw - 1 ea) washing machine front load, 8.0 kg,

                                      booked @ reliance retail limited, door no-31, vishal de mall, gokale road, chokkikulam, madurai-625001

                                      Product purchased: samsung - 8.0 kg, front load, washing machine

                                      non delivery of washing machine (Samsung - 8.0 kg, front load) - booked on 12/08/2018, though delivery assured within 4 days (I. E., 16/08/2018 - thursday) from chennai yard - product - not delivered

                                      when contacted show room in person on 17/08/2018, was assured delivery within 24/08/2018 and are arranging delivery from kerala

                                      when contacted show room, the staff assured to deliver product within end of august 2018.

                                      received phone call from show room, stating that the product would be delivered in the first week of september 2018

                                      product was not delivered as assured

                                      when contacted the show room in person on 15/09/2018, were informed that delivery would be arranged by 20/09/2018 positively

                                      product not delivered yet, waiting @ home since 9.30am, but in vain

                                      i am completely disappointed and fed up with the service rendered by the company

                                      the company having received the amount in full, on assuring to deliver the product within 4days, now that 40days have lapsed, but product has not been delivered, which amounts to unfair trade practise, with malafide intention to deceive customers.

                                      i hereby call upon the company to cancel the invoice, as i fear that the product will not be in good shape, as it would arrive from kerala, which had been under floods.

                                      since the machine was not delivered in time, being a aged person, unable to wash clothes for my family members, and was forced to wash clothes on payments to laundry and i was constrained to wait for a long time.

                                      hence i hereby call upon the company to cancel the invoice under reference, refund the amount rs.26, 900/- collected from me along with interest @ 15% from 12/08/2018 till date of settlement, and rs.1, 00, 000/- for the mental agony caused by the company in non delivery of products in time.

                                      Rengarajan. V
                                      Advocate
                                      Plot 322, kk nagar
                                      Madurai-625020
                                      Reliance Industries customer support has been notified about the posted complaint.
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                                        S
                                        Sandeepsinghvishen
                                        from Kanpur, Uttar Pradesh
                                        Sep 17, 2018
                                        Resolved
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                                        Resolved

                                        salary issue hold without reason raju kushwaha cluster gorkhpur

                                        Address: 3622
                                        Website: Relianceretails

                                        Dear sir
                                        I m sandeep singh 60334769 sir my salary hold without reason in my senior raju kushwaha cluster gorakhpur.. And no entry store before 1.5 month i have call many time no pick my call. His issue outdoor activity jio possible dib and morpho without mail i m not out go to outdoor without mail this is not sop rules so he is call my send our resign later in mail and my salary hold and i call sandeep hr lucknow he is told you are...
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