Reliance Retail — Non Installation of Voltas AC since one week

Ajai1967

from Gurgaon, Haryana

Apr 28, 2015

Address: Lucknow, Uttar Pradesh

Dear Sir I have purchased window 01 Ton Voltas AC from Reliance Retail, hazratganj, Lucknow on 23.04.2015 and we have been told that very next day my AC will get installed. But I am very sorry to write you that after one week no body contact me for installation. I have made number of mobile calls to Mr Amit and Mr. Pratikshit and also I have gone personally 3 times to your retail store. Every time your staff tells that today your AC will be installed but till now i.e. after one week, my AC AC is kept as it is in box. Now I request you please get back your AC and refund my money as i am very much disappointed with your service. Also your Lucknow staff does not know how to deal with customers and it is very shameful for a company like Reliance. Thanks CA Ajai Kumar Singh 365, Pant Nagar Colony, Khurram Nagar, Lucknow. Mobile - [protected] Email: [protected]@gmail.com

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 29, 2015

Dear Ajai1967,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Online Team
Voltas

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Apr 29, 2015

Dear Ajai,

We are extremely sorry for your unpleasant experience and assure you that we will address your issue on priority. Thank you for sharing your contact details. Our team will get back to you and provide necessary assistance.

Warm Regards,
Reliance Digital