Reliance Trends — about billing

Address: Bangalore, Karnataka

Dear sir/ madam,

This is my request look into it.
I bought somethings from your shop reliance trends kammanahali, so the thing is i had 2 coupons of 500 from which you have to shop for 1000 and 500 will be off. Firstly, i asked 2-3 members that how it will work then they mentioned you have to shop for 2k then 1k will be off but at the time of billing they redeemed only one coupon, and its completely disappointment. I never expect this from your brand, i and my family are regular customers of reliance trends. How will i come to you again with this trust.
Please do the needful asap.
Thank you.