Reliance Trends — arrogance of billing staff

Address:576102

I would like to brief the bitter experience i had at your manipal store today. After billing i tendered my debut card. I received the message from my bank about the debit. However the billing person told me to again swipe the card since they have not received credit advise
I requested them to cancel the purchase but your staff told bluntly to my surprise it is not possible at all.

I fail to understand the logic for not being able to cancel the bill.

I was forced to pay by cash. At this point also your staff did not accept notes i tended which i withdrew from atm saying they are mutilated notes.
Finally i had to tender other notes
When your staff offered coupons i just refused them, having received poor service.
I expect you will look into the matter
Please note to refund the amount debited to my account once you sight the credit
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    Reliance Trends Address
    No 62/2, Richmond Road, Bangalore, Karnataka, India - 560025
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