Address: | Reliance Trends, Subhash Nagar, Dehradun |
I have visited a reliance trends store situated at Subhash Nagar, Dehradun and I have purchased total 08 items in one bill on the offer of 70% discount, if we buy 5 products. Since the number of items was 08, therefore, it should be billed on 70% discounted rates as per the offer but in the bill I have received the first 05 products was billed at the 70% discounted price but the rest three were billed at the discount of 50%. At the time of payment I did not check the complete bill in the good faith of Reliance but after arrival at home, when I checked the bill, I came to know about the fact stated above. I am not questioning the offer that I should by total 10 products to avail complete offer... It was my understanding that when I am buying more than five, I will get 70% discount on my bill. My complaint is about the knowledge/ negligence of cashier/ support staff, they should advise me to add two more products to avail maximum benefit of the offer but they didn't. Due to negligence of cashier/ support staff I lost approx Rs. 700 of my hard earned money. I also called the store after reaching home but they just said... sorry sir... we can't help in this matter. If this feedback/ complaint reach to the reliance trends authorities, I would like to suggest that kindly advise to their staff to work in the interest of customer/ company because more sale will earn more profit to the company and in this way customer can save their heard earned money by buying more. I would like to request to Reliance trends to provide another opportunity to add two more products in my previous bill to recover damage caused by the negligence of cashier/ support staff. Thanks Was this information helpful? |
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