Reliance Trends — Chating by displaying non sellable products

Address:center square mall - second floor, mahatma Gandhi Rd, Shenoys, Ernakulam, Kerala 682035

Respected authority,
I am Gowri Pradeep. Yesterday(17.12.2021) i went to a TRENDS shop which is situated at centre square, (center square mall - second floor, mahatma Gandhi Rd, Shenoys, Ernakulam, Kerala 682035). I purchased for rupees 5000 and when i went to bill my product they ask me to buy another product instead of a dress. I deny their request and again one salesman come and said that thewy display that dress before entering it into their system, so that they cant sell it to me. Then why did they display the product? and also he said that they doesn't have enough collection so that they display the product. Also ask me to come tomorrow and then i can buy that. From this bad experience i didn't buy any dress that i selected. Is this a good customer service or a shop rule? You guys please reply me .I am a good customer of trends and from the bad experience i had today i got very much disappointed and never ever buy anything from the shop.
Faithfully yours
GOWRI PRADEEP
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