Reliance Trends — Exchange of kurti

Address:

Pinjore

I purchases two kurtis on 13th august in which one size was mistakenly came large and i went on 15th august exchange blue kurti size and there with my mother i purchased 3 more kurtis in which one was for my sister but its size was not correct so my mother went to shop with bill unused undamage peach kurti which was to be exchanged, they refused said one item can be exchanged once and made her embarrass by saying try room is for use to check size. I ask if person is not there how can she check size and its not under policy that we cant exchange the kurti was bought on 15th so it can be exchanged as it was not the same kurti exchanged before or purchased in change of blue kurti.. I ask trends why harrassment why embarrassment.