Website: | reliance trends.com |
I have ordered some products from reliance trends.com, in their product description page i got to see lack of in formation regarding returns. Where i want to know about returns policy it redirected to frequently asked question where i read ever question and answers. After reading them i got understood that there is a flexible returns before 30days, except for orders containing briefs and panties. But they didn't showed that where the particular product is returnable or not returnable under that product description clearly. They should have written this sentence that this product is not returnable under that product description there itself. The product description not so clear about the product full details. They didnt mention that product is not returnable before purchasing or placing order. Due to size varies in different brands when i want to return the product then they are saying this product is not returnable. I talked to their customer executives they said the same. I raised question then they asked me to take picture as proof that they did not mention about returns. But their website is not working it is closed. I want justice for the mental torture they give to me without mentioning the returns policy before placing order. While there are so many other brands like clovia, zivame, pretty secrets, jabong, myntra take bra or lingerie returns and refunds to the customer. If girl uses wrong bras she may get affected with bank pain neck pain and even breast cancer. But size varies for each brand. I want my refund and apology from website for closing the website and fake promises in website
My invoice number is :tr09373759
Order placed on :4/12/18
Only two porducts delivered to me out of 4. One i refused to take delivery since their is not returns and one out of delivery
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