Reliance Trends — Friendliness

Address:

Edapilly ,ernakulam ,lifestyle mall

I reached 24th december 2020 at trends edapilly . There is a lady in front counter stopped us and told us only 2 from family allowed and it was also in a rude manner . I told we are six and we are buying for all o[censored]s and we need to individually and we are ready to wait . But they said it wont be possible even we wait . Then i shouted and they allow 4 o[censored]s to enter . And i have kid aged 5and they told they wont accept kids below 10 . And i found few kids inside during the time . And we didnt buy anything from there because of their attitude . When talked with the manager i asked him why so many restrictions he stating that itis because of covid . And rude attitude from staff doesnt justify anything . Also he told us because of our strict policy we didnt close like lulu mall other outlets nearby . Also i asked him about online complaint possibility he given me a book and told me that that is the only way we can complaint . Any way i am doing this for higher authorities to know what is happening there .