Reliance Trends — Indecent behaviour of staff while parking two wheeler

Address:

Perambalur, Tamil Nadu

My name is B.V.Bhaskar Reddy. I went for shopping at Reliance Trends on 27.07.2014 at around 8.00 PM at Perambur Chennai. Since there was no parking available, there was no staff available to help me park my two wheeler. When i parked my two wheeler behind a two wheeler already parked suddenly from nowhere one person came and told me not to park here and when i asked him where to park he told to park somewhere where place is available but not to park there and did not help me to park. when i was arguing with me how i can park when there is no place suddenly from nowhere around 6 to 7 people came i dont where they were all the time when customer come for parking and started to misbehave with me and even threatened me that i should not come again. They behaved like rowdies even the supervisor was supporting his staff and not ready to solve the problem. When i went into the store there also nobody was ready to hear me and take my complaint and they told there is no such system of complaining. If this is the type they are given to those who come for shopping how a person will come next to time to shop again in your store. My sincere request is that staff who first comes to part the vehicle should be guided or given a place to park if there is no place for park, parking staff should tell while entering the store itself that there is no parking inside so that they will not enter the store and will look for some other store and there is no need to pick up argument with your staff after entering. I was not at all happy shopping at your office the way the staff at parking behaved. They may tell 1000 reasons and complaint against customers, but we come for shopping only and not to complaint against the staff, we are compelled to write only when we are affected. The staff should be trained how to behav3 with the customers. I am also working in a bank and know how to deal with customer and to give customer service. I hope the next time i go to the same shop again there will not be an incident like this which i faced today. B V Bhaskar Reddy 4/B Jaganathan Colony Foxen Street Perambur Chennai Mobile [protected] E-mail : [protected]@yahoo.com