I had been to reliance trends, kasturinagar yesterday to get some kurti pants. The sales girl got me the size I needed and ii tried them on and was perfect. Then I chose around 4 more of the same and asked her to get me the sizes. She assured me that it was the size I asked for and paid for it.
Today when I wanted to wear them I saw 3 of them were small sizes, I was astonished and went to the store. That same sales girl was there and she was coolly telling me sizes were not available and I asked her you know which size I needed how did u give me the wrong size, she told me it was not available so she gave me different sizes, , which does not fit me.
So ridiculous, and no refund policy is there and hence was told that amount will be loaded in the mobile and showing that, we have to purchase for that amount elsewhere. Then after much persuasion they called the other store where the size I needed was not available. Then I had to get someother product which I didn't like for the same amount. The staff are highly irresponsible and that sales girl didn't have the courtesy to apologize also, knowing that the size was not available she gave the wrong product as she wanted sales not understanding the customers inconvenience, maybe thinking customers won't return again. Because I stay closeby I could come.
Horrible staff and service. Also store does not have sizes as per what the manager told. Was this information helpful? | 
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