[Resolved]  Reliance Trends — Misbehaviour of staff

I kirty bajpai from bilaspur cg. We purchase 2-3 T-shirts for my 2 yr old kid from Reliance trends Rama magnato mall Bilaspur CG 495001 on[protected]. Their itself we tried the t-shirt is was small so we requested to issue a credit note. They issued a credit note of Rs299/- dated [protected]. After 2 days I selected 2-3 shirts and when to the billing desk, due to rain few drops of water has been dropped in the credit note so they refuse to use the credit note and said it was not cleared as the barcode was half rubbed in the note. I was in hurry so I thought to come any another day. Again after 2-3 days I went to the shop and again selected some dresses, went to the billing desk they again refuse to use. I asked why? They told they will not be able to use it. What is my fault if they use poor quality of ink in printing, and asked him any provision in their computer system or any register entry from their you can write barcode manually in the system. He said you are waisting my time. He argued and misbehaved with me. Some Mr manikpuri was their. I told him that I will complaint the issue against him he told me complaint anywhere you want. He doesn’t know how to speak to their customer and gave me silly examples of misuse of credit note. In fact all the staff out there are illiterate they don’t know how to speak to their customer. This is the second time earlier also one staff named Rajesh prajapati was also their he also don’t know how to speak to their customer. It is not a matter of Rs299/- it is the misbehavior of the staff. I complaint the issue to reliance customer care on 4-july-14, after listening the person said it will be resolved within a week. But till date I didn’t received any call . Today i.e on 16-07-14 I gave a call they said we have not received any complaint. Relaince such a Brand name we didn’t expects such a poor service from them. Every month we use to shop from their but after this incidence we have to think. I request to resolve my issue soon. And also request Reliance trends to recruit quality staff (educated) in their branches. Regards Kirty Bajpai Bilaspur [protected] /[protected]@gmail.com