Reliance Trends — multiple card transaction for a single product

Address: 500028

Reliance trends.
10-3-310/1, castle hills technopolis, vijaynagar colony road, nmdc busstop, castle hills, venkatadri colony, masab tank, hyderabad, telangana 500028

I have buyed a product wroth 799 and did a payment with idbi debit card on 8 feb 2018.
1-visa-pos/relretaillltd-trhyderabadin 799
Visa-pos/reliancehyderabadin 799

Two times the amount has been deducted. The cashier mentioned that there is a issue with the machine and cant generate the slip for failure transaction and suggested to raise a complaint from home bank. My bank sent a request to reliance regarding declined transaction amount. Still now they didnt not here from you guys.

Its been a long time, can you look into this.

Regards
Srikanth
[protected]@gmail.com
[protected]
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    No 62/2, Richmond Road, Bangalore, Karnataka, India - 560025
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