Reliance Trends — No discount given even shown on children wear tag

At Reliance Trends, Victoria mall, Shimpoli, Borivali (west) on 1st July-I selected one dress for my small granddaughter after putting about 2 hrs and when approched the counter for payment, the cashier told me that i should pay complete amount even the dress was having tag of discounted amount. This was very much iritating to me. There are no senior Reliance Employees / Reliance staff to help out any customer . The existing present staff show inability to help the customers as they are not fully authorised . On other hand at Star Bazar, Big Bazar, Pantaloon they are always helpful to customer . Geeta - M [protected]