Reliance Trends — No exchange of apparel

Address:

Chandrapur, Maharashtra

My name is Jagdish Ghate. I have purchased from Reliance Trend, Chandraput(MH) on date 8/11/2020. As we wel aware that due to covid pandemic, trial rooms of reliance trend are not open. Hence, the customers are facing size/fitting problem of apparel. However, Reliance Trend, Chandrapur (Maharashtra) is not allowing to exchange the apperal in case of any fitting problem. I had confirmed the exchange policy before bying the apperal. That time the it was assured me to exchange the product in case of any size problem or defect. However, Relaince Trend, Chandrapur is not ready to exchange the apperal at this time