Reliance Trends — Payment / Refund issue

Address: 7-241,Ballanki street,Palakonda,532440

Dear Sir
I have purchased clothes in Reliance Trends at Palakonda on 01-Oct-2022. I have made Rs.3204/- payment through IPPB UPI application vide reference number[protected]. The payment was successful in the app. The trends people checked and saying they have not received amount. So i have made the above said amount through Cash. Waited 2-3 days and raised complaint in IPPB CR776748 on 05-Oct-2022. The IPPB confirmed on 07-Oct-2022 that the amount was credited to Reliance.Then i have contacted store and raised compliant in reliance vide reference number TTN4120452 on 09-Oct-2022. Till now they have not resolved my issue. Attached the following copies for your reference.
1. Bill Copy
2. IPPB Complaint copy
3. Trends Complaint copy

Kindly do the needful to resolve my issue and credit my amount.