Reliance Trends — Regarding parts

TAX Invoice : - [protected]
Payment Ref :[protected]
S:- 8071
Txn : - 63
R: - 116
Salesman ID:[protected]

I have purchased dress from Reliance Trends, MG Road, Poothole, Thrissur on 17th January 2021 by 4.30 for Rs 9769.72

I have tried to pay with my debit card (Rupay - Syndicate Bank) 4 times and it has declined all times. After that I have paid the amount
from other debit card (Rupay - Union Bank) of one of my relative. Later I came to know that I have lost the same from my account too.
Bank has told me that the transaction was successfull.

I need a refund for the same.

Bank is telling transaction was successful

Reliance is telling Transaction is not successful

I lost my money. they are aruging each other.