Reliance Trends — reversal amount not credited to my account after 10 days

I have purchased cloth cost of rs.2103/[protected]@reliance trend. Tiruvallur branch on 22.12.2019. Amount of rs.2103/swiped by atm debit card. But message shown as reversal sale. But message received to my mobile number amount of the above rupees debited from my account. Then gain my atm card swiped and
Amount of rs.2103/- paid from my
Debit. But amount of rs2103/_not credited in to my account till 31.12.2019.