Reliance Trends — Security Harassed

Address:	Adoor,Kerala
Website:	https:/www.trends.ajio.com

On Jan08, 2021 I visited the Adoor Reliance trends outlet. I was at the door by 8:18 PM. Security would not allow to enter stating 8:30 was there closing time. However there were many families making their purchase. He let me in after 4 min. My wife was to join me later on. When she came, he Harassed her by shouting and not letting her in when she informed that her husband is already in the shop. He switched off the lights outside making the place dark and made her stand outside when it was raining. I brought this to the attention of store manager Mithun and asked him what action would he take? He says he would make an enquiry and give advise to security. Which was not satisfactory. I asked for the regional manager e mail and he was hesitant to give. He asked me to file a complaint online which is why I am posting this.