| Address: | Reliance trends . Kannur mall kannur dist Kerala india |
Hello my name is sanjay. K from kannur dist kerala. On 8th august 2020 i purchased a three t shirt and two fly machine jeans from trends with an offer going on that day. Total amount of rs 649/- i made the purchase and i gave 3496/- through my debit card.
In this covid situation they started queue system with token facility. Three times i went there far from 12 kilometer for make a purchase.
Three day i got chance to get purchase and i waited 1hr 30 mnts for enter inside the store and they give only 20 minutes for make the selection. So i suddenly start selecting and in between i asked salesman can i get a trail. He said no sir it's time for corona not providing trail. So i purchase two jeans and three t shirts. That time sales man said to me you get an offer of 50 percentage of amount you buy. So i accept the offer and purchased. When i reached home i try to check the fittings of my jeans and i found its over sized. Next day i went the store and ask for exchange. The security didn't allow me to get inside and they called the manager named nikhil. He said don't give exchange and tell me to get out. The security personnel behaved so rude to me. I asked again can i met your manager they said sorry you can't. Then i ask can i get his phone number they said no again. I didn't use that materials. Now tell me what can i do. Iam not a rich man to buy again. Iam your regular customer from the begining. Also my family. I need to exchange 38 size to 34 size. I will attach all my details below. Please help it's a request. You how important a single pils. You can santizer the material how you are doing daily in your store.
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