Reliance Trends — Sold the damaged piece in lee cooper

Address:

Visakhapatnam, Andhra Pradesh

I did a shopping worth 3500 in Reliance Trends, CMR Central, Visakhapatnam on 11th April 2015 and in which one black Lee Cooper phant worth 1900 is a damaged piece which looses its color heavily when u just kept in the water. I went to the store on Jul 10th when I came from Chennai, they checked it by keeping it in the water for sometime and as it is loosing its color they said they will change it, but as they are out of stock they said they will give me a call once it is available. After that I called them twice in a gap of 5 days but they said manager is not available, once he is available they will revert me back. But no reply from them till now.