Reliance Trends — wanted to exchange dresses due to non availability of the bills they have not allowed for exchange

Address:

Reliance Trends Chittapur Road Yadgir, 585201

We had purchased dresses at reliance trends gulbarga on[protected]. I am having message of debited transaction which was made while shopping. The message as following
'thank you for using kagb debit card ending x3878 for rs.2100.02 at reliance gulbarga ka in on[protected]:12:28 avail. Bal: rs.30863.85 - kagb if you have not done the transaction, block the card by sending sms : hotlist last 4 digit of card no. To [protected]'. We had went to exchange the same dresses today that is on[protected] but they have not allowed for exchange. So help us accordingly.