Reliance Trends — wrong commitment and bad behaviour by supervisor

Address:

New Delhi, Delhi, 110075

I am a very regular customer of trend and might have had a purchase of about 20000/- recently in last 2 -3 month. I was committed that my return amount would be utilized during the sale period and so i must not exchange now and must pay by cash, however when i visited today the supervisor refused of making such commitment. Even two days back the staff told they have received new communication and i told manager that your staff was telling they have received new communication and thus they cant adhere to old commitment they gave on this when i took the manager to the person sangeet he also refused. The store manager mr. Ankush tyagi attitude at reliance trend dwarka sector 13 is questionable and he also said that i am not speaking to him in proper language, what wrong thing i have told him can somebody tell me??? Also how can he repetitively mean that aisa hamne nahi bola, are you guys saying customer is dumb and lying??? I need my all return purchases cash to be given back and an apology from both mr. Ankush and sangeet for wrong commitments and making it that we lied.