| Address: | Mumbai City, Maharashtra |
On Independence Day 2014, Reliance Trends, Borivali, Mumbai had scheme of Shop for Rs.1, 947 get Clothes of Rs.1, 947. Firstly, The advertisement says - "Shop worth Rs.1, 947 and get Free Clothes of Rs.1, 947" but we were told that this scheme is only for clothes. To me, this is doing advertising to misguide customers.Secondly, We had purchased 2 shorts. The tag showed price of Flat Rs.299 with other tag of price Rs.399. on billing they billed us initially for Rs.399/- but on arguing for the tag price of Flat Rs.299/-, they billed at Rs.299 taking barcode of T Shirt. So they billed 2 T shirts whereas delivered 2 shorts. Even Security allowed to take the merchandise out despite difference between physical goods and goods billed. However, on 16th August, when we went to replace the product for a higher size of same value, they were asking for price difference sighting the security and system reasons which they themselves bypassed a day before, to facilitate billing as per their convenience. I am left with no choice, but had to let go merchandise and take refund in cash (REF NO.: C5564, #0236 TIME - 21:45:48, 15AUG2014, S08082, R002)
I, not only as Customer but also as a Shareholder, feel aggrieved and cheated, by the Staff and system they were following. It was a kind of harassment where you finally have to surrender to the atrocities of the Company and its staff, where they literally make you bow down to their terms and do as they say, as you are not left with any choice. This matter was handled by Mr. Kevin D'souza whose Cell number is [protected]. I have also written hand written complain in the feedback book with assurance that I will get a call in a week's time. I seek your intervention to stop such malpractices with are restrictive in nature under MRTP and provide compensation for the harassment a customer goes through for all such episodes. Was this information helpful? | 
Post your Comment