Religare Enterprises — claim reject by religare

I holding religare policy with daily hospital cash rider.
I paid extra amount for my hospital cash benifit.
My hospital claim cashless aprove by my other health insurance company. But when i claim in religare for hospital cash religare reject my claim.
Policy details attached
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    Religare Enterprises Phone
    +91 12 0339 1000
    Religare Enterprises Address
    2nd Floor, Rajlok Building, 24, Nehru Place, New Delhi, Delhi, India - 110019
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