Religare Enterprises — religare health insurance cashless policy a big fraud

Address: New Delhi, Delhi, 110085

Hello All,

I am a holder of Religare policy number:[protected]policy start date: Feb 2018). Recently, my mother (Anju Mittal) suffered from Dengu fever and we had admitted her in Bhagwati hospital, Rohini on Oct 26, 2018. Then we had put together a cashless claim as per below details:

Claim number:[protected]
Date of admission: Oct 26, 2018
Date of discharge: Oct 31, 2018

As per the information shared with us, the cashless claim has been declined on the ground of patient has been suffering from Osteoarthritis from last 1 year (before the commencement of policy).

Not sure how many facts does Religare Health insurance check; but below is the true story:
1. How is treatment of Dengue Fever linked to Osteoarthritis? Doesn't make any sense at all.
2. My mother has been suffering from Osteoarthritis only since last 6 months (which is well after we have shifted to Religare policy and well covered). Also attaching a support letter from concerned doctor.
3. Their customer support desk service is very pathethic as well. They just don't know how to speak with customers. They keep on repeating illogical points without giving any resolution.

This is a clear case of cheating with the customer. These type of incidence take all the trust from a branded company like Religare. I would never recommend Religare Health Insurance to anyone now.

Thanks for reading,
Ankit Mittal
+91-[protected]
ankit.[protected]@gmail.com