[Resolved]  Religare Enterprises — wrong information provided by sales person (nishant)

Address: 207 Howes ST, V3M 5L7

Hello,

I have bought the travel health insurance for my wife and my daughter for their canada tour. My spouse and my daughter will stay with until i come back to india. As per the british columbia policy for the medical service, a person will get the insurance after 3 months. So i bought the religare insurance for 95 days.

As i have been informed that for the claim, i can submit the all my payment receipts and claim forms online or by email. I do not need send original documents if i am out of the country.

In my case, me and my family will not return until 2 years and till then my policy will expire, so i may not be eligible for claim.

I took my daughter for the opd because she had a fever and then i have submitted the documents to [protected]@religare.com and now they are asking to send original documents to proceed further, which will cost me more from sending to canada.

My insurance policy number: 14773687
Was this information helpful?
No (0)
Yes (0)
Nov 23, 2019
Complaint marked as Resolved 
Religare Enterprises customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2019
Religare Enterprises Customer Care's response
Hi, Thank you for writing to us. For a faster resolution to your concern, we request you to reach out to Religare Health Insurance team at [protected]@religare.com/[protected]@religarehealthinsurance.com

Regards,
Team Religare
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Religare Enterprises
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    488
    Pending
    0
    Resolved
    372
    Religare Enterprises Phone
    +91 12 0339 1000
    Religare Enterprises Address
    2nd Floor, Rajlok Building, 24, Nehru Place, New Delhi, Delhi, India - 110019
    View all Religare Enterprises contact information