[Resolved]  Religare Health Insurance Company Limited — medical insurance policy number 11907094

Hi there,

Policy number 11907094
I am coming here to complaint with lot of agony and stress.
I purchased a medical insurance with religare health insurance company limited in jan 2018 considering i was looking for a reliable and good medical insurance. I was overseas that time and hence i found religare a better option. I got heart attack in march 2018 and i got stent in my heart in sydney itself.
I did not needed to use this insurance. It was a shocking experience for me as i never had any related disease before.
This was first and life threatening attack itself.
I was in shock for a while and considered everything is covered with some peace of mind that if i needed more treatement i am here covered in india as well.
I got it renewed in jan 2019 and checked with customer care, they confirmed over phone that because it happened after i bought insurance i am covered.
I trusted them.
I again renewed in jan 2020 and then i enquired why i am not able to see some information in my policy regarding my heart attack information.
After talking to many customer care, one suggested to send medical papers on email.
I sent and i got shocking reply.
Religare health insurance company limited just cancelled my policy without discussing and understanding matter thoroughly.
They did not even bother that my son is also in the same policy.
This was a ridiculous behaviour.
I explained it to customer care many times over phone, emails, grievance cell as well.
Nothing working out.
Please see my initial application sent to religare health insurance company limited which contains most of the information related to policy.
If i am not getting justice on my case, i will surely take it further to court and also to media to warn people like me who pay post tax money for safeguarding health and what these companies do in return. Pathetic experience.