[Resolved]  Religare Health Insurance — my claim is not getting cleared

Address: OFFICE NO.206, SECOND FLOOR, ROOTS TOWER, PLOT NO.7, DISTRICT CENTRE, Laxmi Nagar, Delhi 110092, New Delhi, Delhi, 110092

Hi
My claim no. Is 90860123 which is not getting cleared with a reason unknown and the insurance company is saying that your claim is rejected due to reason hypertension. May i know why don't they ask this during the time of policy registration or they just want money and nothing else from the customer. At the time of policy i just received a link for payment and i was suppose to whats app my adhar card, no form was given to me to fill my details and the policy was at my place. But when the time has come to use it, they rejected it by saying that you are suffering from hypertension.

I want my claim amopunt to be cleared or else i'm going to make this issue a real big scene.
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May 25, 2019
Complaint marked as Resolved 
Religare Enterprises customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2019
Religare Enterprises Customer Care's response
Hi, Thank you for writing to us. We've shared your concern with the respective business team to look into and address. The team shall get back to you accordingly.

Thanks & Regards,
Team Religare
 
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