Remboshop.in — fake & faulty product received

Website: www.remoshop.in

I have received my order #3069 (Apple airpods 2nos), but both the airpods are pre-used, faulty & fake.
I like to return my order & get my money back, i am trying to contact them but no response from their customer care mail id.
Please help
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    Remboshop.in
    India
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