[Resolved]  Renault — Amount Theft from customers in the name of Service even though it is a Free Service in Anamallais Renault, Mtp Rd, Coimbatore

Address: Anamallais Renault, Mettupalayam Road, Saibaba Kovil Stop, Coimbatore-641043

We have done the Renault Kwid 3rd Free Service in Anamallais Renault Service Center, Mettupalayam Road, Saibaba Kovil Stop, Coimbatore on September 16th, 2023. Though I had informed the Service Assistant Mr.Vishnu(Mob no.[protected]) not to do the Wheel Alignment & Wheel Balancing as I have already done that from outside, just for the sake of stealing the money from customers he has done the Wheel Alignment & Wheel Balancing without informing me and it costs around Rs.1571.76 for this alone [Go-Geometry Check Front and Rear Axles Rs.670, Go-Balancing X2 Wheel (Wheel Alignment) Rs.372, Labour Charges Rs.531]. The Entire 3rd Service Cost for Renault Kwid Charges Rs.4888 and the cost for this Wheel Balancing & Alignment with Labour Service alone cost Rs.1571.76 (for the name sake, 3rd Service is a Free Service in Renault) where as from outside Wheel Balancing & Wheel Alignment costs only Rs.550 for a small car like Renault Kwid. Though I have done the Wheel Balancing & Wheel Allignment previously from outside, just for the work they done in Renault Service Center, I have paid them the entire 3rd Service costs of Rs.4888 {which includes this Wheel Balancing & Wheel Alignment with Labour Service charges Rs.1571.76}
As per the Renault company terms, the 3rd Free Service, Labour costs should be free. But here in this Anamallais Renault, Mettupalayam Road, Saibaba Kovil Stop, Coimbatore, they have charged the extra amount of Rs.531 as Labour Service Charges which is unethical. I have raised a complaint to Renault Anamallais on September 19, 2023, and today the date is October 5th, 2023 till now they didn't process the refund of Labour Service charges of Rs.531 which they have added incorrectly in the bill. Please find the attached bill for reference.

Those who are willing to buy Renault Cars, please stay away buying from Anamallais Renault, Mettupalayam Road, Saibaba Kovil Stop, Coimbatore as Renault don't have much cars, this Anamallais Renault, Mettupalayam Road, Saibaba Kovil Stop, Coimbatore will steal the amount from we customers in the name of Service even though it will be free Service. Worst Customer Service from Anamallais Renault, Mettupalayam Road, Saibaba Kovil Stop, Coimbatore.