Reserve Bank Of India [RBI] — collection agent harassment by hdfc bank

Address: New Delhi, Delhi, 110085

Ear sir,

I am holding bank account as preferred partner with hdfc bank, the customerid[protected], credit card, personal loan, and one car loan by the name of poonam verma.

Not even a single emi of pl is pending, card payment is also not pending, car loan emi is alos not pending.
Due to some technical issue car loan emi and card payment are not getting on time, for that when ever you agent called i requested them to make the same and honeslty doing the same without fail,, but since from last 2 month collection agent started harassing me and my wife, using abusiv lauangue, threatening me to send 4 to5 people at my home which is not at all acceptable.
Is your bank hire gundas or killer to collect the payment if this is so i need to take legal help, if you don't stop this then i will make a complain in police, rbi and will take the action whatever is needed to protect and go to court and settle the account

Either you take action against those collection agent or next time if i got call for threatening me i will do anything to protect myself
Making sure i will not leave them like this, they cant harrase me and my family like this.
Not even a single emi is pending to the bank.

I need your response immediately

The no from which i am getting calls is-[protected]..

Regards

Pankaj kr
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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
 
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Dear Customer,

I request you to share your Loan account no., card no., the caller details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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