Reserve Bank Of India [RBI] — complaining about money withdraw

Address: Kanpur, Uttar Pradesh, 208001

Website: rbi.org.in

I was withdrawing money with a sum of ₹10000 from icici automated teller machine on dated 13/10/2018 14:08 afternoon from kanpur kwaltoli. All the money was cut from my account but did not received any money coming out from the atm booth. When i pressed on the atm it show's forward option. I have already complain on my main branch i, e sihphir rural branch. But did not received any information about the lost of money..
I would like to request you to please find out the matter about the lost of my money.