Reserve Bank Of India [RBI] — complaint against nbfc harassment

Dear sir/ma'am

I would like to file a complaint against credy online finance company registered under the name of kalpavitta finance private ltd. Based in bangalore.

I have an ongoing loan with company with an emi amount of 10706 monthly. However after the government announced its 3 months monatorium wavier due to the ongoing pandemic. I was informed twice by kalpavitta finance private ltd, via call on 30th march that no auto debit will be done for the next 3 months as per rbi rules. However post which i have been receiving calls and being harrased to make the emi payment. How is possible that after informing about thr monatorium they still ask for for payment and also constant harrasment. Every two days the company is processing auto debit in my bank account.

Kindly request your help in this situation what is the next step to be done. As i do not have the funds to pay the emi amount. And will require, the monatorium of 3 months
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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
 
1 Comment

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Dear sir,
My name is harish kumar V D
I took loan from salary now app from play store they have mentioned NBFC approved as zed leafin pvt Ltd.
I took 20k loan in that they had deducted and disbursed 14112 rs, I had cleared one emi and they charged 2500 through auto debit form I unable to pay balance one emi now they charging me around 85105rs I do not sir .they are miss using all the rules and violating rbi rules and threatening customers I am attaching few details. Please help me sir. My contact number [protected]

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