Reserve Bank Of India [RBI] — huge difference of instalment amount shown against my home loan a/c no.[protected] of lic housing finance ltd.

Address: Jabalpur, Madhya Pradesh, 482001

Respected sir,
In reference to the above, this is brought into your kind notice that i am maintaining above mentioned loan from lic, hfl, jabalpur. Till the month of january-2018, installment amount rs. 8015/-month is being regularly paid by me and there are no dues against above loan account.

Surprisingly, i got the message in my mobile on 08.02.2018, that an amount of rs. 8863/- would be debited towards the aforesaid home loan account. Such increase in the installment amount is too much higher side which is around 11% increase in installment amount.

On enquiring from area manager, lic hfl official, jabalpur, i have been advised that since loan amount was fixed for 2 years and after that hiked roi is applied hence increased the installment amount from rs. 8015 to 8863/- per month.

It is not out of place to mention here that any customer get the option to fix the loan amount for any specified period for getting ensure not to hike in roi and thereafter only prevalent market rate of interest is applicable since roi is affected with the steps taken rbi by increasing or decreasing repo rate taking into consideration of the norms laid by national housing bank.

Following few points are placed below for looking into the matter and rectify the above higher installment which has been injudiciously hike -

1) any fixation of roi for specified period is valid during that time and thereafter only present roi is applicable after expiry of that period. Nowadays, all the banks are reducing the roi in india. On which basis, lic hfl has drastically enhanced the roi in above loan account?

Kindly arrange to provide the relevant instructions/norms of lic hfl as being a customer i just wish to obtain these instructions/norms.

3) how any bank can enhanced the monthly premium without any consent of the customer. Earlier they have not advised anything and now telling firstly that rs. 10, 000 to be paid for reducing the roi to the increased roi from 11.5 to 9% but there is no hike in roi in any home loan in india and rbi has not also hiked repo rate so far.

3) sir, is it crime for customer to fix the loan amount for the certain period in lic hfl? Since, after expiry of specified period, present roi should be applicable as rate of interest depending upon the present banking home loan interest which fluctuates on the decision taken by rbi with increasing/cutting of repo rate. Since no repo rate has been increased by rbi and such hike in my installment is beyond my comprehension and needs to be investigated appropriately.

Kindly look into the above matter and do needful as the no information has been provided by area manager lic, hfl even after submission of an application physically. They are doing the work on the line as there is no statutory body upon them as they neither respond my reply nor given any information in the matter.


Thanks,

Niti gupta
Home loan a/c no.[protected].
Mob - [protected]
Was this information helpful?
No (0)
Yes (0)
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
Feb 13, 2018
Updated by licniti
This is not out of place to mention here that earier also undue charges recovered against other loan a/c no.[protected] by lic, housing finance ltd jabalpur (m.p.) which is refunded after lodging complaints in consumer complaints on 23 June 2016.
Feb 16, 2018
Updated by licniti
Sir, no action has been taken in the matter. Kindly look into the same.
Feb 21, 2018
Updated by licniti
No action has been taken in the matter so far.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reserve Bank of India [RBI]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4506
    Pending
    0
    Resolved
    646
    Reserve Bank of India [RBI] Phone
    +91 22 2266 0500
    +91 22 2260 1500
    Reserve Bank of India [RBI] Address
    21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all Reserve Bank of India [RBI] contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR