Reserve Bank Of India [RBI] — money transfer from my saving account

Address: Kolkata, West Bengal, 700020

DEAR SIR

I have saving account at Bank of India. chittaranjan avenue Branch My S.B. A/C NO is [protected] in the name BAKULA VINODRAI DOSHI & JESAL VINODRAI DOSHI (JOINT).

On 17.01.2019, I received call from [protected] asking to activate may saving account DEBIT CARD, however I have not shared the details of my card.

Today on 26.01.2019, I have activate my new DEBIT CARD for the first time and on enquiring balance, I found that it was only rs 3.27.

when I checked on net I, found that between 17.01.2019 to 21.01.2019, my account is debited & credited & again debited finally it was debited by rs more than 5000 rupees showing UPI transfer.

The most important thing is that we are not using UPI and the number given in my saving account is not a smart phone that is no UPI app is installed.

I there fore request you to do the needful at the earliest and guide me and help us to recover our loss.

We are also enclosing herewith the copy of statement.

Waiting for your early help.

Regards

BAKULA VINODRAI DOSHI
JESAL VINODRAI DOSHI([protected])
(Mail Id: [protected]@gmail.com)