Reserve Bank Of India [RBI] — poor response of branch manager

Shahamit30

from Ahmedabad, Gujarat

Mar 31, 2019

Address: Bhavnagar, Gujarat, 364001

I m amit shah from bhavnagar. I have changed my registered mobile no through ravet, pune branch before 22 days i shifted to bhavnagar, guj. But i am not getting otp on my current mob no. I have sent more than 10 e-mails to home branch, customer care and other e-mail ids but no reply from any where. Branch manager is not attending my calls or not replying my sms 99% of the case. She behaves very tricky and buying time rather than solving my problem. As per my personal experience she is not much more knowledgeable. I logged my complaint to customer care but no solution till date. How to solve this issue? You can write me on [protected]@yahoo.co.in

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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

Mar 31, 2019

Updated by Shahamit30 My above complaint is for SBI Ravet branch at Pune Maharashtra. I am facing many other issues like wrong tax deduction on FDs also. Branch manager having no justification for deducting wrong tax since last 5 years.

Apr 04, 2019

Updated by Shahamit30 Still no response from branch of SBI or from RBI. Problem still unsolved.

Apr 07, 2019

Updated by Shahamit30 Still no response from branch or SBI or RBI. No one is bother to take action. Is any one can guide me what should be my next action to escalate the issue on top position of RBI ? I can't understand what are the policies in favour of customers in India ?

May 20, 2019

Updated by Shahamit30 No improvement for behaviour of branch manager, Ravet, Pune SBI. She has deducted my TDS wrongly and rather than solving my problem, delaying the issue.