Reserve Bank Of India [RBI] — refund related sbbj and phonepe third party

Address: Jalore, Rajasthan, 91

Website: sbbj bank and phonepe

Sir
i purchase flipkart online shoping product rs 628 only date 10.10.18 product srmas store flesh fish lamp kids toys order no is 0D[protected] But product is miss take and return product flipkart than phonepe bank rs 565 refund this money
phonepe bank this messages
Regarding your recent query, Ticket No: 28424674, we would like to inform you that the refund of ₹ 565 is initiated to your account with the transaction ID: P1810202114113224227080 and it has been credited 29/10/2018 with the ARN/RRN number 74056638294829356710758.
If the amount is not credited, you should contact bank with the ARN/RRN but sbbj cousmear no [protected] not complain enter and no help and no branch manager this issue plz help me