Reserve Bank Of India [RBI] — regarding wrong transaction from my account -[protected]

ckumar17101987

Dec 31, 2019

Address: S/O Ram Lala Prasad Singh, Village + Post - Dhanaur, Via - Katra, Muzaffarpur, Bihar, 843321

Dear sir/mam,

I am customer of state bank of india since long time. From my account rs.20000 was transected on 29-dec-19 11:56 pm from sbi atm ifbn[protected] txn#9779 and rs.20000 was transected on 30-dec-19 12:01 am from sbi atm ifbn[protected] txn#9786.

This transection was not done by me. I am in muzaffarpur, bihar and my atm cad is with me. I have quiry regarding this in my home branch, sbi manager of ahiyapur muzaffarpur was confirm that this transection has done in other state.

Now please confirm how it can be possible that atm card and account holder is in muzaffarpur and amount has withdraw with other person in other state.

I have raised complaint to customer care for both transactions (Complaint no - [protected] & [protected]).

Customer detail:- prem kumar singh
Account number - [protected]
Branch - ahiyapur muzaffarpur - sbin0006447

I have attached account statement for your reference, which has provided by state bank of india branch.

Request you to please look it on top priority and arrange to refund my wrong deducted amount at earliest.

Thanks & regards

Prem kumar singh
Mobile no. - +91 [protected]
Alt. No. - +91 [protected] / [protected]

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Comments

umedsingh shekhawat

from Pune, Maharashtra

Jan 3, 2020

With respect to complaint no [protected] on CMS RBI, no action is yet taken, it is more than 10 months passed but still no response form RBI. Vistied RBI branch in Ahmedabad but they are saying everytime to write a letter no action is taken. Request you to please refund my amount from Bank.

Piyush Valand

from Mumbai, Maharashtra

Jan 6, 2020

I had submitted old currency not at mumbai branch reserve bank of india on date[protected]. Amount deposited was 48, 500 inr. Till date i did not received my money into account. Proof of deposit attached in picture.I am trying contact reserve bank so many times but not reachable.