Reserve Bank Of India [RBI] — request for a/c name correction

Address: Erode, Tamil Nadu

Sir, my full name raj kumar & a\c no[protected] with icici anna nagar west branch chennai

i visited first time icici bank branch regarding this issue. He told me it is possible to correct the name but required three id proof.

i visited the icici anna nagar west branch chennai (Home branch) on 6th august 2016. After discussed the deputy branch manager. I submitted the name correction request letter along with id proof pan card, driving lience, aadhar card & passport with signed.
after 5 day i contact over phone she reply me this is on the process.

again i visited anna nagar west branch (Home branch) on 20th august 2016.
that day deputy branch manager as on leave and also try to contact over phone she is not answer the call.
again i discussed with branch manager she told me again you submitte
the name correction form along with id proof. Again i submitted the name correction form along with id proof pan card & driving licence & aadhar card.
today i contact over phone. She reply me it is not possible to correct the account holder name. She told me to close the this account & open the new account.
but my salary deposits & income tax return are associated with this account. I would not like to close this account.

note:
during account opening time i submitted the id proof pan card & driving licence. Both id proof having my name only raj kumar. But south indian people added the initial name "b" (Raj kumar b) ie first letter of my father name babu chand singh.
in account opening form i filled account holder name only raj kumar. But bank people my name added with initial name "b" in the form. Why that time my name not match with as per my id proof. This is not my mistake