Reserve Bank Of India [RBI] — sbi account no.[protected] online payment deducted from my account but not reached beneficiary account nor return again my account

Address: Krishnagiri, Tamil Nadu

Dear sir/madam,

I am sai ram engineering college chennai student and done college fees transaction through tech process.
But till today, this payment not reached our college account and they are following due payment pending from me.

This is for your info, all correspondence sbi account no, transactions date & amount, also rejected information attached for your immediate reference.

Request you to investigate & transfer this amount to beneficiary or refund to my account.

Best regards,
G. S. Goutham.

Above complaint reply from tech bank as below.
From: chargeback
Sent: 06 july 2018 10:25
To: srinivasan g - deputy manager – purchase - wendt
Cc: gouthamgs2028 ; [protected]@sairamgroup.in
Subject: re:'query no.=[protected]' rejected transaction detail

Dear sir/madam,

Do not mark mail to us directly request you to raise a charge back with you issuing bank.

Regards,
Sanjay khamkar
Techprocess payment services limited
Desk:- +[protected]/[protected]
www.techprocess.co.in

And approached sbi bank, sbi booked complaint 2nd time (No.[protected]), they replied & given status is “time limit for raising your claim with other bank is over”

Request you to re-solve this issue & remit to my account again, hence again we paid college fees by cash.