Reserve Bank Of India [RBI] — transaction has not been credited by the bank

I, pratul khanna, central bank of india a/c [protected] (Nayaganj kanpur) and my rupay debit card no.[protected]. I have purchased a product from amazon and made the payment from my debit card and on returning the product they pushed back rs.603.10 in favour of me but i haven’t received it yet in my bank account dated[protected]. The authorization code (Refund reference number) for the transaction is[protected] given by amazon team for tracking funds. Till now money is not credited to my account don’t know where it has been stuck. On complaining to branch they asked me to mail but nothing happened till now it’s been 12 days
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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
 
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Dear sir,
I Shyam sunder p has purchased in ptm order I'd [protected] for which I paid 67k, I have not received the product and they not refunding my money,
I have paid through credit card which I have to pay interest, regularly I am contacting customer care ., they are giving false update ..kindly help pls

Missing my mony for induslnd bank atm date 13/04/2018 no return mony my bank acount


atm id mn 001254

transection 0995

card no [protected]
my
icici bank details

a/c[protected]
ifsc code icic0003445

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